Faucets misrepresented as rewards

[SherThing28]

This is in response to a moderator's threat to ban my account based on the premise that I play faucets with the intention of withdrawal. I deposit all the time and have been a member for years. I have spent more money here than I care to acknowledge.  And realistically, When I do play the faucet amounts to above withdrawal level, 99% of the time I end up playing until I bust and do not end up withdrawing, but still the system for faucet "rewards" that require so much time and money to earn is the reason I play here so often...I have invested a lot of time and a lot of money into this site. Being told unapologetically that the faucets are- instead of a reward- a deliberate waste of a player's time adds insult to injury.  After being told that the many hours I've spent here playing faucets have been a complete waste of time and that attempting to withdraw from a faucet will likely get my account banned- I am highly discouraged from playing here at all.  There are plenty of other sites that give rewards that are legitimate and honest rewards, without misleading the players.  

This all seems like a very rude and uncalled-for way to treat players of your site.  If withdrawing from these meticulously earned faucet amounts is not permitted (even on the same day as depositing and losing a bunch of money), what is even the point of Playmoney?   Not too happy about this. Won't be playing here anymore, which is sad.

Edited January 20 by NobFox
Removing white background colour

[VorkA]

It's clearly stated in TOS / FAQ that we are not supposed to withdraw from it. So it isn't misleading if you take the time to read through it before making a mistake imo. 

The faucets are there to create a bridge over the waiting time for a deposit, so you can still be busy. As well as to try out new strategies without risking your deposit.

[NobFox]

37 minutes ago, SherThing28 said:

This is in response to a moderator's threat to ban my account based on the premise that I play faucets with the intention of withdrawal. I deposit all the time and have been a member for years. I have spent more money here than I care to acknowledge.  And realistically, When I do play the faucet amounts to above withdrawal level, 99% of the time I end up playing until I bust and do not end up withdrawing, but still the system for faucet "rewards" that require so much time and money to earn is the reason I play here so often...I have invested a lot of time and a lot of money into this site. Being told unapologetically that the faucets are- instead of a reward- a deliberate waste of a player's time adds insult to injury.  After being told that the many hours I've spent here playing faucets have been a complete waste of time and that attempting to withdraw from a faucet will likely get my account banned- I am highly discouraged from playing here at all.  There are plenty of other sites that give rewards that are legitimate and honest rewards, without misleading the players.  

This all seems like a very rude and uncalled-for way to treat players of your site.  If withdrawing from these meticulously earned faucet amounts is not permitted (even on the same day as depositing and losing a bunch of money), what is even the point of Playmoney?   Not too happy about this. Won't be playing here anymore, which is sad.

I'm not sure what your suggestion was here? To remove faucets from the site leaving only Playmoney and avoid confusion?

Also, I wasn't threatening you and apologise if it came across like that. I was directing you to the site's terms of service for your sake as well as any other players reading the conversation.

[SherThing28]

Your initial comment was saying that if I want to keep my account and to keep my faucets, I better never withdraw them.

Based on what you're telling me about the faucets, regardless of what's in the fine print, referring to faucets as "rewards" In the first place is misrepresentation of what the faucets actually are.  I apologize for broadcasting in the chatroom that I get faucets up that high fairly often.  Like I said I did not try to withdraw them on the recent attempts referred to, but I deposit real money here often, and although I do play my faucets pretty much daily, I do not feel like I have abused the faucets.  I feel like I earned the faucet amounts that are available to me and have paid for them many times over. I don't know what "farming" is, and I don't understand why is the punishment for trying to withdraw with faucets is that those same faucets are to be limited, if you were never allowed to withdraw them in the first place? It seems paradoxical - but all that aside, I just feel like I've been a pretty loyal customer of this site for a long time - I'm not suggesting you rewrite any rules or terms-  I suppose it's my responsibility to have stayed up to date on the terms and conditions. 

It honestly just hurts being callously informed that such a huge amount of my time that I've spent attempting faucets has been in vain.  I thought the faucets actually were rewards considering they get bigger and more abundant the more you wager. and complete site related tasks.   

I'm genuinely not the type of girl to complain- and I feel bad that I even felt the need to post anything here - I'm just feeling like you guys don't really appreciate me as a customer which makes me really sad.   You (or I can) can delete my post or account or whatever. 

[NobFox]

9 hours ago, SherThing28 said:

Your initial comment was saying that if I want to keep my account and to keep my faucets, I better never withdraw them.

Based on what you're telling me about the faucets, regardless of what's in the fine print, referring to faucets as "rewards" In the first place is misrepresentation of what the faucets actually are.  I apologize for broadcasting in the chatroom that I get faucets up that high fairly often.  Like I said I did not try to withdraw them on the recent attempts referred to, but I deposit real money here often, and although I do play my faucets pretty much daily, I do not feel like I have abused the faucets.  I feel like I earned the faucet amounts that are available to me and have paid for them many times over. I don't know what "farming" is, and I don't understand why is the punishment for trying to withdraw with faucets is that those same faucets are to be limited, if you were never allowed to withdraw them in the first place? It seems paradoxical - but all that aside, I just feel like I've been a pretty loyal customer of this site for a long time - I'm not suggesting you rewrite any rules or terms-  I suppose it's my responsibility to have stayed up to date on the terms and conditions. 

It honestly just hurts being callously informed that such a huge amount of my time that I've spent attempting faucets has been in vain.  I thought the faucets actually were rewards considering they get bigger and more abundant the more you wager. and complete site related tasks.   

I'm genuinely not the type of girl to complain- and I feel bad that I even felt the need to post anything here - I'm just feeling like you guys don't really appreciate me as a customer which makes me really sad.   You (or I can) can delete my post or account or whatever. 

I completely understand your position and there is no need to delete anything. This forum is for the user voice and we want to hear about your experience and how the site can improve on it. The fact you feel undervalued is important.

Unfortunately, the rules are there because as is always the case when giving away something for free, people tend to find a way to abuse it.

 

 

[s0lidus]

Chat moderators don't ban accounts nor have a saying in final decisions regarding faucet abuse. What we do, is warn or notify users for their own good of what can happen.. All these rules (which can be found in ToS) also apply to us, as we're also users/players just like anyone else. Hope you continue using the website. If there's still any doubts, feel free to contact support to have your questions answered.. 

[SherThing28]

I appreciate you guys. I felt personally attacked, and I probably should not have responded the way I did. perhaps I should have taken some time to cool down and consider before I posted a response.

The policy that you cannot use faucets for 12 hours after withdrawing is what I figured was the built-in mechanism for preventing abuse. So, While I do still find it misleading to call the faucets rewards if they are not to be used in that way, I would like to retract this thread (if that's possible...I'm not seeing the ability to delete it on my end). 

I'm sorry for reacting poorly.

[VorkA]

I guess the topic should stay. Its still something somebody else could complain on. And if they're smart, they will read it here beforst posting.

 

Well. I mean, if you would be allowed to withdraw a faucet from min of 0.0005 btc up for example, i guess its perfectly fine to wait 12 hours after having literal free money then.

------

Btw, a suggestion from me:

- Faucets are allowed to be withdrawable.

- Faucets are only withdrawable, if you are in negatives on total profit on the coin you want to WD.

- Faucets are only withdrawable at 0.0015 btc instead of 0.0005 btc.

- 12 hour cooldown remains.

Edited January 25 by VorkA

[Azura]

i love the freedom of speech and personality on this forum *,.* maybe some explanations or warning points wich explain in wich reason post is deleted would be appreciated ... anyway here we go

P.S there is more staff than delete my posts for no reason ... f.e to moderate / move some topics to offtop or delete some advertising threads *,.* but meh i think the truth hurts.

Edited April 27 by Azura